6 Steps On How To Manage A Social Media Crisis

Posted a photo with the wrong caption?  Forgot to mention the details about the live stream? Such minor mistakes can be easily corrected. These could hardly cause a critical uproar against your brand. But what if you get engulfed in a social media crisis that affects your brand image and breaks audience’s trust? A social media crisis should be handled with utter sensitivity and care. One wrong step and you could end up ruining your company reputation completely. Damage control should be quick and well planned...

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